Updates to this policy

We reserve the right to change this policy at any time. Please refer to the “Last Updated” section at the top of this page for the date we last revised this policy. Any changes to this policy will be effective as of the “Last Updated” date above. By using SSP Telecom’s services or entrusting us with personal information following changes to this Privacy Policy, you agree to those changes and acknowledge that you are subject to them.

Personal information we collect

We may collect and process various types of personal information in the course of our business and service delivery, including:

• Your contact information: name, home address, email, phone numbers;
• Billing and service-related info: billing/shipping address, payment info, order history;
• Recruitment info: resume, education/employment history, immigration status, etc.;
• Preferences: comments about our services, survey responses;
• Consent evidence for specific purposes when required;
• Third-party information: names and contact details with consent.

SSP Telecom does not knowingly collect data from individuals under 18. If discovered, such information will be securely deleted.

Collection purposes

We collect personal data to:

• Respond to your requests and communicate with you;
• Process and complete orders and payments;
• Send administrative updates and service information;
• Inform you of services, products, promotions, contests;
• Run promotions in compliance with any applicable rules;
• Improve our services and personalize your experience;
• Analyze website activity, campaign success and stats;
• Protect operations and comply with legal requirements.

We collect your information directly and during interactions at events. Any third-party data collection is consent-based unless otherwise authorized by law.

Your rights of access and rectification

You may request access to, correction of, or information about the personal data we hold. Requests will be handled within 30 days. Identification may be required.

Contact our Privacy Officer:

Deletion requests are permitted when data is inaccurate or unlawfully retained.

Disclosure of personal information

• To service providers under confidentiality contracts;
• To legal authorities when required by law or court order;
• To lawyers, debt collection, or as part of business transfers.

SSP Telecom does not sell personal data for payment.

Your right to withdraw your consent

You may withdraw or change consent at any time, subject to legal constraints. Contact the Privacy Officer for assistance.

To unsubscribe from marketing emails, use the unsubscribe link provided.

Disclosure of personal information outside Quebec

Your data may be stored in the U.S. or Canada and may be disclosed according to the laws of the host country. Agreements with providers ensure data protection.

SSP Telecom personnel who have access to your data

Only authorized personnel with duties requiring access can view your data. All are bound by confidentiality.

Security measures

We apply necessary security measures and use secure cloud services. Caution is advised when using public networks. We maintain a breach log and notify in case of risk.

Retention and destruction

Data is kept only as long as necessary, then securely destroyed. You may request a copy in a structured, common format.

Complaint Handling

Complaints are reviewed within 60 days, and responses are provided within 90 days. You may also contact a regulator if unsatisfied.

Contact Us

If you have any questions, contact our Privacy Officer. Do not send sensitive information via email.

Visit our website: https://www.ssp-telecom.com

Other Information

We may use aggregated or anonymized data. Cookies are collected for analytics and personalization. Third-party services follow their own policies, not ours.

Introduction

At SSP Telecom, we are dedicated to incorporating sustainable practices across all our operations…

Objectives

Reducing Carbon Footprint

• Partner with suppliers who have a strong commitment to sustainable development.
• Reduce greenhouse gas emissions by selecting carriers committed to carbon neutrality.

Resource Management

• Optimize the use of natural resources…
• Encourage recycling and reuse…

Stakeholder Engagement

• Collaborate with customers, suppliers…
• Raise awareness and provide training…

Implementation

Audit and Monitoring

We conduct regular audits…

Annual Report

We publish an annual sustainability report…

Continuous Improvement

We maintain a continuous improvement process…

Carrier Selection

We prioritize partnerships with eco-responsible carriers…

Procurement and Delivery Coordination

• We consolidate equipment deliveries…
• We work with customers to coordinate delivery…

Recycling Practices

We ensure responsible recycling…

Printing

We encourage all employees to avoid unnecessary printing.

Hybrid Working

We promote telecommuting whenever feasible…

Conclusion

We firmly believe that sustainable development is essential…